At Made in Banaras, we are committed to delivering your order in excellent condition and within the promised timeframe. We ship every day except Sundays and public holidays, and we only partner with reputed courier services to ensure your items reach you promptly.
Shipping within India:
- All orders are shipped via express services through India Post or DTDC.
- Delivery within India typically takes 5-7 working days.
International Shipping:
- International orders are shipped through DHL, with delivery times generally ranging between 10-14 working days depending on the destination.
- Made in Banaras Art & Collectibles may take longer to arrive as they are shipped via surface logistics within India and internationally.
- Please note that shipping times can be affected by unforeseen circumstances beyond our control, such as customs delays or weather conditions. If any issues arise, our team will assist you.
Free Shipping:
- We offer free shipping for orders above ₹50,000 within India.
- For international shipments, shipping costs will be calculated at checkout.
International Duties & Taxes:
- All international orders are shipped Delivery Duty UnPaid (DDU), meaning customers are responsible for paying any applicable customs duties or taxes, if any, in their country upon delivery.
- For certain high-value international shipments (e.g., orders over $2500 to the USA), customs may require you to submit additional documentation (such as passport, tax ID, etc.). If the required documents are not provided, the shipment may be returned to India, and import duties may be applied. In such cases, the payment for the order is non-refundable.
Packaging:
- We generally combine multiple items into a single package to minimize shipping costs. If you wish to receive individual packages for each item, additional charges may apply.
Remote Areas:
- For deliveries to remote locations, our courier partner may charge an additional remote area surcharge. You will be informed of this surcharge before shipping.
Delivery Timeframes:
- The delivery times mentioned are estimates and may vary. Delays due to weather conditions, strikes, or unforeseen circumstances may occur. We will keep you updated on any such delays.